Thalasar Ventures

There appears to be no shortage of Linux tech support on the web.  By its very nature, as a prime example of free and open source software collaboration, Linux has received continuous support throughout its development. There are numerous Linux support forums around which cover practically any topic but there are also as many specialist companies who offer professional Linux tech support services.  Linux support forums provide community blogs, groups, or guru rantings, allowing the influence of Linux to be distributed in many different ways. You can now become a member of the Linux Federation and even carry a Linux credit card.

Open source software is liberally licensed and can be used, studied, or modified to improve performance. Linux Tech support may be accessed through a number of different channels including telephone support, where you can consult expert technicians but the most common form of help is likely to be through remote access.

Support exists for all aspects of Linux use including installation, configuration, group management, troubleshooting and optimisation whether it be Linux OS, or MySQL web server support.  Linux support providers can assist with testing, diagnostics, crash recovery, or security issues and will often be able to log onto your server to fix your problem.

The widespread use of the Linux operating system in mainstream hardware has created the momentum for its rapid growth and development. The requirement for specialized Linux support companies has also grown as Linux is used to replace more and more Unix based systems.

In the commercial arena Red Hat Enterprise Linux (RHEL) is a common Linux distribution that has penetrated significantly into mainframe and web server markets. Conditions within the open source license requirements have allowed the Red Hat source code to be re-created and re-branded by other distributors. Red Hat continues, nevertheless, to provide a truly global network of extensive Linux Tech support services from experienced and knowledgeable support engineers.

A professional Linux support package is likely to include some of the following:

ñ  Project Consultancy
where your project is assessed, defined and solutions presented

ñ  Technical Account Management
technical expertise and developer support

ñ  Implementation and integration
where solutions are deployed, tested and optimized

ñ  Analysis and training
where your requirements are assessed and training given

ñ  Support and Management
monitoring, system management and troubleshooting